FAQ

Orders & Payment

How do I place an order?

Browse our products, choose your flavor and quantity, add to cart, and check out. You'll receive an order confirmation by email once your order is placed.

What payment methods do you accept?

We accept the payment methods shown at checkout, including major cards and cash on delivery where available. [Confirm your enabled payment methods.]

Do you have a discount for first-time customers?

Yes — sign up through the popup on our homepage and we'll send a code for 10% off your first order straight to your inbox.

Shipping & Delivery

How long does delivery take?

Orders are typically delivered within 24–48 hours after they are confirmed. [Confirm delivery times for your areas.]

How much does shipping cost?

Enjoy free shipping on orders over 2,000 EGP. Orders below that are charged a flat delivery fee shown at checkout. [Confirm your delivery fee.]

Do you deliver nationwide?

Yes, we deliver across Egypt. [Confirm coverage / any excluded areas.]

Products & Authenticity

Are your products 100% authentic?

Absolutely. Every product we sell is 100% authentic and original, with transparent, fully disclosed formulas.

How do I choose the right supplement for my goal?

Visit our Shop by Goal page to find ready-made stacks for strength, muscle building, recovery, endurance, and size — or read our Supplement Guide for in-depth advice.

How should I store my supplements?

Store in a cool, dry place away from direct sunlight, and keep the container tightly sealed after use.

Returns & Exchanges

What is your return policy?

We offer easy returns and exchanges on eligible items. See our full Shipping & Returns page for details and conditions.

Still have a question?

Reach out through our Contact page and our team will be happy to help.